Yes, our clinic is open from 8AM - 11PM every single day including all civic & statutory holidays.

Most laboratory and diagnostic imaging tests take between 2-5 business days. Some tests may take longer

Type Typical Wait time for Results*
Pregnancy test 24 hrs
Most common blood tests 2-5 Business days
Specialized tests (HIV, Syphilis, MMR, Herpes etc.) 2-4 weeks
X-Ray & Ultrasound (done On-Site) 2-5 Business days
X-Ray & Ultrasound (done Outside of our clinic) 5-15 Business Days
Biopsy 1-3 weeks
PAP smear 2-4 weeks
Swabs 2-5 Business Days
Stool 5-14 Business Days
Specialized Hospital tests (CT scan, MRI, Mammogram etc.) 2-4 weeks

* These are typical anticipated wait time. Sometimes it may take longer. We do not guarantee results to be ready within shown time frame.

As per OHIP rules, patient will need a referral letter signed by a medical doctor in Ontario to see a medical specialist. At our clinic, patients are welcome to see a primary care doctor who can provide the patient with a referral letter if they deem it to be medically necessary. With a referral letter in hand, you will be able to make an appointment or walk-in to see a medical specialist.

Some physicians prefer to see patients with appointment while others prefer patients to walk-in during their hours of service.

Medical Specialists´┐Ż availability changes on a weekly basis. CLICK HERE to check when a certain physician or medical specialist is available next.

Absolutely! Our clinic & services are open to everyone including travelers, visitors, new immigrants, refugees, Canadian citizens etc.

Yes, you can simply walk-in to see a doctor. We recommend you bring a piece of government issued photo ID for identification purposes. Additionally, you may have a friend or family member take a picture of your health card and text/email it to you and this along with the photo ID will allow us to register you.

Our wait time changes minute-by-minute as we have several doctors working simultaneously. Typically, we have 4-6 doctors working at any given time

Yes, we accept health cards from all provinces except Quebec. Quebec residents may have to pay to see a doctor.

At our facility, you can walk-in anytime to see a doctor. Depending on number of physicians on duty and number of patients waiting, there may be a delay in seeing a doctor. If you are having a medical emergency, please call 911 or go to your nearest emergency department.

Our laboratory policy has recently changed. The clinic has hired its own laboratory technicians who are only licensed to draw blood or perform any tests on patients that have a requisition issued by one of our doctors at this location. Please check with your family/ordering physician for alternative laboratory locations.

The pharmacy in our building operates same hours as the medical clinic, I.e 8AM-11PM 7 days a week.

You can reach a pharmacy team member by calling: (905) 279-1360

Our X-Ray & Ultrasound facility hours can be found HERE.

Absolutely! You can simply walk in with your X-Ray requisition and have an X-Ray done within minutes. If you do not have a requisition, you are always welcome to see a medical doctor at our facility who may provide you with a requisition if they deem it medically necessary.

Unfortunately, Ultrasounds are done on an appointment basis. If you HAVE a requisition for an ultrasound and would like to book an appointment, please call (905) 897-6970 to speak with a team member.

* Above FAQs only address administrative questions and it is not a substitute for medical information from a licensed doctor. If you are having a medical emergency, please call 911 or go to your nearest emergency department for immediate care.