Connect with our doctors by phone

Our constant team of physicians are now providing telemedicine (Medical care) by telephone, 8 am to 11 pm 7 days a week.

OHIP covered, fast medical advice from one of our 86 experienced physicians and/or medical specialist.

Our doctors can discuss any questions or concerns that you may have, over telephone, including ordering lab work, X-rays, going over results, and prescribing medications and referring to a specialist who may be able to help you within minutes to hours

Ways to contact us:

Cell phone only

  Via Text (SMS) 647-371-0365

Text our SMS hotline with the following information:

  • 1. Patient full name
  • 2. Health Card number with version code (version code is the last 2 letters at the end of your health card number)
  • 3. Callback Phone number that the doctor can reach you.

Our doctors will strive to get back to you within 30 minutes.

Cell phone only

  Via Phone: Call: 905-897-9228

If you do not have a cellphone to send text (SMS) messages, you can call us at the above number and one of our staff will collect your information and process it. Please have your health card ready

You should receive a call back from one of our doctors typically within 30 minutes.

  Via Website www.RapidAccess.ca

If you are tech-savvy, feel free to visit our website http://www.RapidAccess.ca to submit your callback request.

As always, we will attempt to callback within 30 minutes.

Visiting our clinic during COVID-19 outbreak.

If you are planning on visiting the clinic in person, patients will have to go through a screening process before seeing a physician.